Legal

SMS / Text Message Terms

Last updated October 12, 2026

These SMS Terms describe the text message programs operated by The Brokerage Collective. They are part of and incorporated into our Terms of Use. For data practices, see our Privacy Policy.

How consent works

The Brokerage Collective operates three separate SMS programs. You consent to each program separately at the point you provide your mobile number for that program. Consent to one program is not consent to the others, and consent to any program is not a condition of any purchase, listing, or employment.

Each consent is captured by a checkbox adjacent to the phone-number field, defaulted to unchecked. The checkbox is never pre-selected. You must affirmatively check it to opt in.

The three programs

Program 1 — Client transaction messages.

When you provide your mobile number on a The Brokerage Collective client form (for example, a buyer broker agreement, a transaction intake form, or a driver's license verification request), you consent to receive transactional text messages from The Brokerage Collective related to your real estate transaction. Examples include: notifications that a document is ready to sign, secure links to upload identification, closing date reminders, and questions from your assigned agent or transaction coordinator. Frequency varies by transaction; expect 1–10 messages over the course of a typical transaction. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Program 2 — Employee and agent communications.

When a The Brokerage Collective employee, agent, or contractor provides their mobile number on an internal form (for example, an onboarding intake or roster update), they consent to receive operational text messages from The Brokerage Collective related to employment. Examples include: shift coverage requests, internal announcements, broker advisories, and time-sensitive operational alerts. Frequency varies; expect 1–4 messages per week on average. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Program 3 — New-hire onboarding.

When a candidate accepts an offer with The Brokerage Collective and provides their mobile number on the onboarding intake form, they consent to receive onboarding text messages from The Brokerage Collective. Examples include: links to onboarding tasks, reminders to complete licensing or compliance steps, and meeting confirmations during the first 30 days. Frequency: roughly 1–5 messages per week, tapering off after the onboarding window closes. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Website inquiries

If you give us your phone number on a form on this website, we may call or text you about that inquiry — for example to confirm a showing or follow up on your question. Message frequency varies with your inquiry. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of any purchase or listing.

General terms

• Carriers are not liable for delayed or undelivered messages.
• Message and data rates may apply. Check with your wireless carrier for details.
• Supported carriers: all major US carriers (AT&T, T-Mobile, Verizon, US Cellular, and most regional carriers).
• To opt out of a specific program, reply STOP to any message from that program. To rejoin, reply START.
• For help, reply HELP or contact us at [email protected] or (405) 446-2665.
• For privacy practices, see our Privacy Policy.

Sample messages

Examples of the kinds of messages you may receive after opting in:

• Program 1 (client): "Jane Smith at The Brokerage Collective needs a photo of your driver's license to finalize your Buyer Broker paperwork. Upload securely: https://agents.thebrokeragecolbk.com/upload-id/abc123. Reply STOP to opt out."
• Program 2 (agent): "Reminder: weekly check-in is due by 5 PM tomorrow. Reply STOP to opt out."
• Program 3 (new hire): "Welcome to The Brokerage Collective! Your onboarding checklist is ready: https://agents.thebrokeragecolbk.com/jumpstart. Reply STOP to opt out."

Contact